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Privacy Policy

At Ayushya, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Last Updated: August 4, 2025

1. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and email address when you create an account
  • Health-related information you provide during consultations
  • Voice recordings when using voice input features
  • Usage data and interaction with our services

Automatically Collected Information

We automatically collect certain information when you use our service:

  • Device information (browser type, operating system)
  • IP address and general location data
  • Usage patterns and feature interactions
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide personalized Ayurvedic health assessments and recommendations
  • Account Management: To create and manage your user account
  • Communication: To respond to your inquiries and provide customer support
  • Improvement: To analyze usage patterns and improve our services
  • Security: To protect against fraud and ensure service security
  • Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our service, such as:

  • Cloud hosting and data storage providers
  • AI and machine learning service providers
  • Analytics and monitoring services
  • Customer support platforms

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

  • Court orders or subpoenas
  • Government investigations
  • Protection of rights and safety

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data centers and infrastructure
  • Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access

Request access to your personal information

Correction

Request correction of inaccurate information

Deletion

Request deletion of your personal information

Portability

Request a copy of your data in a portable format

To exercise these rights, please contact us at info@goayu.life

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze how you use our service
  • Provide personalized content and recommendations
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our service.

8. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party services you use.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.

By using our service, you consent to the transfer of your information to countries where we operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Displaying a notice in our application

Your continued use of our service after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email:

info@goayu.life

We will respond to your inquiry within a reasonable timeframe.